Delivery Times

Deliveries are made Monday to Friday during business hours, excluding holidays. Please note that delivery times may be extended during sales or peak holiday periods.

• Standard Delivery Time: 3–5 business days.
• Important: Delivery estimates do not include time required for customs clearance.

Have questions about shipping, delivery, or customs? Our customer service team is here to help! Reach out to us at:

📧 support@manukaglobal.co

Thank you for choosing MANUKA. We’re committed to delivering elegance to your doorstep, wherever you are in the world.

For orders shipped outside Turkey, customs clearance may apply. Local customs offices may charge import duties and taxes, typically ranging from 15% to 30% of your order total, including shipping. These charges are not controlled by MANUKA and are the customer’s responsibility.

If applicable, DHL will contact you via email or phone with payment instructions for any customs fees. To avoid delays:

• Respond promptly to DHL or local customs requests for payment or documents.
• Ensure compliance with all local import regulations.

Depending on your country, additional documentation (e.g., tax code, ID, proof of payment) may be required by customs authorities. For assistance, please contact us at support@manukaglobal.co.