Privacy Policy

Welcome to MANUKA. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.manukaglobal.co] ("Website"), make a purchase, or interact with our services.

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

We collect different types of information in order to provide and improve our services:

• Personal Information: When you register an account, place an order, subscribe to our newsletter, or contact us, we may collect details such as your name, email address, phone number, billing and shipping address, and payment details.

• Transaction Information: Details of purchases made, order history, and related transaction details.

• Device & Usage Information: We may collect data on how you interact with our Website, including IP address, browser type, device identifiers, and cookies.

• Marketing Preferences & Communication Data: Your preferences for receiving marketing communications and your interactions with our emails or ads.

2. How We Use Your Information

We use the collected data to:

• Process and fulfill orders, including shipping and returns

• Provide customer support and respond to inquiries

• Improve our Website’s functionality and user experience

• Conduct marketing campaigns, send promotional content, and inform you about new products and offers

• Detect fraud, prevent security breaches, and comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with trusted third parties in the following cases:

• Service Providers: Third-party logistics, payment processors, and marketing partners that help us operate our business.

• Legal Compliance: If required by law, we may disclose your data to regulatory authorities, law enforcement, or government agencies.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.

4. International Data Transfers

Since we ship globally, your information may be processed outside of Turkey, including in countries that may have different data protection laws. We take appropriate measures to ensure your data is protected in line with this Privacy Policy.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

6. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access and request a copy of your data

• Request correction or deletion of your information

• Object to marketing communications

• Withdraw consent where applicable

To exercise your rights, contact us at support@manukaglobal.co

8. Retention of Your Information

We retain your information as long as necessary to fulfill our business and legal obligations. When no longer needed, we securely delete or anonymize your data.

9. Third-Party Links & Services

Our Website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal data.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at support@manukaglobal.co