Custom Event Setup

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    Payment Policy

    At MANUKA, we aim to provide a seamless and secure shopping experience. This Payment Policy outlines the terms related to accepted payment methods, processing, and related concerns on www.manukaglobal.co.

    1. Accepted Payment Methods

    We accept the following forms of payment:

    • Credit/Debit Cards: Visa, MasterCard, American Express, Maestro

    • Gift Cards or Store Credit: If applicable, redeemable at checkout

    All payments must be authorized and cleared before an order is processed and shipped.

    2. Currency

    All prices are displayed and charged in USD. If you are shopping internationally, your bank may apply currency conversion fees. 

    3. Payment Security

    We use industry-standard encryption and secure payment gateways to protect your payment details. MANUKA does not store full credit or debit card numbers on our servers.

    4. Order Verification

    For your protection, orders may be subject to review. This may include requests for additional identification or confirmation. Delays may occur if verification is required.

    5. Payment Issues

    If your payment is declined:

    • Double-check your card details and billing information

    • Contact your bank to ensure there are no holds or restrictions

    • Try an alternative payment method

    For assistance, reach out to support@manukaglobal.co

    6. Taxes & Duties

    Applicable taxes are included or calculated at checkout based on your shipping address. International customers are responsible for any customs duties or import taxes imposed by their local authority.

    7. Refunds

    Approved refunds will be processed to the original method of payment. Please allow up to 10 business days for the amount to appear, depending on your payment provider.

    8. Contact

    For any questions regarding your payment, contact:

    Email: support@manukaglobal.co
    Customer Support Hours: Monday to Friday from 10:00 to 18:00 [UTC+03:00]