Changes & Cancellations

At MANUKA, we understand that mistakes happen, and we’ll do our best to assist you. Our fulfillment process is highly automated to ensure fast and efficient shipping, which means we have a very limited window to modify or cancel orders once they’ve been placed.

Order Changes

If you need to make changes to your order (such as updating your shipping address, modifying item details, or correcting order information), please contact our customer service team as soon as possible after placing your order. While we will make every effort to accommodate your request, we cannot guarantee that changes can be made.

Once your order has been processed and shipped, we are unable to make any modifications. In such cases, please refer to our Return Policy for guidance on returning your items.

Order Cancellations

If you wish to cancel your order, please reach out to us immediately after placing it. Since we process and dispatch orders quickly, we cannot guarantee cancellations. If your order has already been shipped, it will no longer be possible to cancel, and you may need to proceed with a return once your order arrives.

How to Request a Change or Cancellation

To request an order change or cancellation, please contact our customer service team at support@manukaglobal.co with the following details:

• Your full name
• Order number
• Specific request (change or cancellation details)

We will review your request and respond as soon as possible with the best available solution.

For additional details, please check our Return Policy, or feel free to contact us with any questions.