Customs and Import Duties

For orders shipped outside Turkey, taxes and duties are calculated at checkout, ensuring a smoother delivery process.

However, customs clearance may still be required, and in some cases, local customs authorities may request additional documentation (such as a tax code, ID, or proof of payment) to release your order.

If necessary, DHL will contact you via email or phone with instructions for any outstanding customs procedures. To avoid delays:

• Respond promptly to DHL or local customs requests.
• Ensure compliance with your country’s import regulations.

For any assistance, please reach out to us at support@manukaglobal.co.